Terms of service

1. Introduction

Welcome to Kalatmak Ethnic, an online platform offering a curated selection of ethnic clothing and fashion products. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions and our Privacy Policy. These Terms govern your use of the website and all transactions conducted through it. If you do not agree with these Terms, you are not authorized to use the website.

2. Acceptance of Terms

By using Kalatmak Ethnic or placing an order through our website, you confirm that you accept and agree to abide by these Terms & Conditions. Your continued use of the website signifies your acceptance of these Terms, including any additional terms applicable to specific products or services. In case of conflict, product-specific terms shall prevail.

3. Amendments to Terms

Kalatmak Ethnic reserves the right to update or modify these Terms & Conditions and the Privacy Policy at any time. Updated Terms will be posted on this page, and continued use of the website constitutes acceptance of the revised Terms.

4. Services Provided

Through the website, Kalatmak Ethnic offers users access to purchase ethnic wear and fashion products. All products and services are subject to availability. We reserve the right to modify, suspend, or discontinue any product or service without prior notice.

5. User Registration and Account

To place an order, you may be required to register an account by providing accurate personal information and creating a secure password. You are responsible for maintaining the confidentiality of your account credentials. Any unauthorized use of your account must be reported to Kalatmak Ethnic immediately.

6. Privacy Policy

By using our website, you agree to the collection and use of your information in accordance with our Privacy Policy. We are committed to protecting your personal data and maintaining its security.

7. Product Information and Pricing

We strive to ensure accurate product descriptions, pricing, and availability. However, errors may occur. Kalatmak Ethnic does not guarantee that prices listed are the lowest in the market. Prices and product details may change without prior notice. In case of errors, we reserve the right to cancel or modify orders. If payment has already been made, it will be refunded to the original payment method.

8. Order Cancellations

By Kalatmak Ethnic:
We reserve the right to cancel any order due to product unavailability, pricing errors, payment issues, or other operational reasons. Any amount paid will be refunded.

By You:
Order cancellations must be requested within 24 hours of placing the order. Once an order is processed or dispatched, cancellation requests will not be accepted.

9. Payment Methods

We accept payments through credit/debit cards and Cash on Delivery (COD) (subject to service availability). You agree to provide valid and accurate payment details. Kalatmak Ethnic is not responsible for unauthorized or fraudulent transactions.

10. Refunds and Returns

Refunds for prepaid orders will be credited to the original payment method. COD refunds, if applicable, will be processed as per our Return & Refund Policy. Please refer to the Return & Refund Policy page for complete details.

11. Fraud Prevention

We actively monitor transactions for suspicious activity. Any fraudulent behavior, including misuse of payment methods or multiple account creation, may result in immediate account suspension and legal action.

12. Limitation of Liability

To the maximum extent permitted by law, Kalatmak Ethnic shall not be liable for any direct or indirect damages, including loss of profits, data, or goodwill, arising from the use of the website or products purchased.

All products are provided “as is” without warranties, express or implied. Any warranty claims must be addressed with the manufacturer.

13. Trademarks

All trademarks, logos, and brand elements displayed on the website are the property of Kalatmak Ethnic or respective owners. Unauthorized commercial use is strictly prohibited.

14. Site Availability

We aim to keep the website accessible at all times; however, temporary downtime may occur due to maintenance or technical issues. Kalatmak Ethnic is not liable for service interruptions.

15. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

16. User Conduct

You agree not to:
  • Violate intellectual property rights
  • Upload harmful content such as viruses or malware
  • Disrupt website functionality or services
  • Violation may result in termination of access.
17. Termination of Use

Kalatmak Ethnic reserves the right to suspend or terminate access to the website without notice for violations of these Terms or unlawful activities.

18. Product Availability

All products are subject to availability. If a product is out of stock, we will inform you and offer an alternative or order cancellation.

19. Customer Support

For any queries related to orders, products, or services, please contact us through the contact details mentioned on our website or email us at:
kalatmakethnic@gmail.com